Medway Community Mental Health Team

Medway Community Mental Health team provides support and treatment in the community to adults between the ages of 18-65 who are experiencing a mental illness.

The team provides an assessment of an individual’s current needs and provides treatment for service users with moderate to severe mental health needs. This includes a comprehensive assessment of mental health needs and, where required, we will work alongside our social care colleagues in Kent County Council and other external partners within the health care system.  

The team includes psychiatrists, community mental health nurses, occupational therapists, psychological services and support staff and also works in partnership with social care.

Meet the manager

You can come and meet the manager to share your experiences and let them know how we are doing. The manager will be available from 10am – 12pm on the first Monday of every month.

Please contact the CMHT to book an appointment. You may attend the CMHT without an appointment, however please be aware that the manager may not be able to see you without a pre-booked appointment.

Feedback on your experience

Should you have a concern about your care and treatment, we welcome your comments and ask that you speak with the staff providing your care. Alternatively, you can also meet the local CMHT manager (details above) to share your experiences.

You can feedback on your experience of using our Community Mental Health Team service using our Patient Reported Experience Measure (PREM). Alternatively you can speak to the Patient Advice and Liaison Service (PALS) team.

Visiting our site – useful information

Parking is available at our Britton House site and this includes disabled parking spaces. Payment is required. The site can also be accessed via public transport, with a bus stop located immediately outside Britton House on Gillingham High Street.