Privacy notice - Call recording within Single Point of Access service
This document details the privacy notice for call recording within Single Point of Access service
- Publication date:
- 21 January 2020
- Date range:
- January 2020 - January 2021
Subsections
Subsection | Information |
---|---|
1. Data Controller contact details |
Kent and Medway NHS and Social Care Partnership Trust |
2. Data Protection Officer contact details | Leanne McDougall Head of Information Governance, St Michaels House, St Michaels Road, Sittingbourne, Kent, ME10 3DW |
3. Purpose of Processing |
We need to collect and record information about you in order to Appropriate collection and sharing of information is an essential part of the provision of your safe and effective care. You could be put at risk if we do not have access to relevant, accurate and up to date information about you. |
4. Lawful basis for processing |
The processing of personal data in the delivery of individuals/third party rights is supported under the following Article 6 and 9 conditions of the GDPR:
We will also recognise your rights established under UK case law |
5. Recipient or categories of recipients of the processed data |
The data will be shared with Health and Social Care professionals and support staff in this organisation, your GP practice and at hospitals, diagnostic and treatment centres who contribute to your personal care on a need-to-know basis. |
6. Rights to object |
You have the right to object to some or all the information being processed |
7. Right to access and correction | You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of Law. |
8. Retention Period | The data will be retained in line with the law and national guidance which can be viewed here |
9. Right to Complain |
You have the right to complain to the Information There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website) |