About us
We are Kent and Medway NHS and Social Care Partnership Trust.
We provide a wide range of adult mental health and learning disability services to our local population of 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,600 people from 66 nationalities and to serve an increasingly diverse range of communities across rural and urban areas.
We are part of the Kent and Medway Integrated Care System, a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people across Kent and Medway.
In February 2022 we retained our good overall rating from the care Quality Commission and were rated as outstanding for effective and caring.
Over recent years, we have seen nationally and locally a rising demand for support and services, as well as changes to what our population and our people need.
Mental illness is the second-largest source of burden of disease in England for people with serious mental illness, 2 in 3 deaths are caused by physical illnesses that can be prevented.
To continue to meet these challenges and achieve our vision, we are proud to announce our new three-year 2023 to 2026 strategy.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
We will achieve our vision through our…
Strategic ambitions
People we care for: We deliver outstanding, person-centred care that is safe, high quality and easy to access
This includes things like:
- Improving access to quality care
- Creating safer and better experiences in our wards
- Actively involving service users, carers and loved ones in shaping the services we provide
People who work for us: We are a great place to work and have engaged and capable staff, living our values
This includes things like:
- Creating a culture where our people feel safe, equal and can thrive
- Building a sustainable workforce for the future
- Creating an empowered, capable and inclusive leadership team
Partners we work with: We lead in partnership to deliver the right care and to reduce health inequalities in our communities
This includes things like:
- Bringing together partners to deliver location-based care through the community mental health framework transformation
- Working together to deliver the right care in the right place at the right time
- Playing our role to address key issues impacting our communities
Which are supported by…
Our strategic enablers
We use technology, data and knowledge to transform patient care and our productivity
- Having consistent, accurate and available data to inform decision making and manage issues
- Enhancing our use of IT and digital systems to free up staff time
- Effective digital tools are in place to support joined-up, personalised care
We are efficient, sustainable, transformational and make the most of every resource
- Achieving financial sustainability
- Exceeding the ambitions of the NHS Greener programme
- Transforming the way we work
We create environments that benefit our service users and people
- Maximising our use of office spaces and clinical estate
- Investing in a fit for purpose, safe clinical estate
All of this is underpinned by…
Our values
Our values define our trust's culture, direction, and purpose. We shaped these values together with our people, patient and partners. They shine a light on the path we need to take to make sure our communities thrive with the support of high-quality mental healthcare from our trust.
We are caring
This is where it all begins and where we make a real difference, for everyone. We're here to care, truly care. That means seeing each other, listening and knowing we're all valued.
We look after each other because happy people give the best care. Every win, big or small, matters – it's someone's progress. And even when things get tough, we'll always be kind, always listen and always respect.
We are inclusive
We can only deliver high-quality care by being inclusive in every way. Being inclusive means actively promoting diversity, respecting the knowledge, experience and skills other bring to the table, and recognising and celebrating individual strengths.
We know that if we seek out and hear everyone's voices we will make the best decisions – not just for our people, but for our patients, their loved ones and wider partners too.
We are confident
Confidence is knowing you can speak up when something matters and knowing you will be heard, not judged. If we see something, we say something and we will be heard.
We believe in our skills, our knowledge and the amazing difference we are making as our work improves lives. We take pride in what we do, as individuals and as a team – doing well together for each other and our patients.
We are curious
Being curious is looking beyond the surface, asking 'why' and 'what if' to truly understand the needs of our patients, of each other and the challenges we face.
It makes us life long learners, open to new ideas and innovations to improve what we do. It empowers us to challenge how things are done to provide the best care possible.
